At Altressa, we are committed to delivering your favorite herbal pet care products in the best condition and on time. Please read our shipping policy carefully to understand how we handle your orders.
1. Shipping Destinations
We currently ship all across India. Whether you are in a metro city or a rural area, we strive to reach your doorstep.
2. Order Processing Time
- All orders are processed within 1-2 business days.
- Orders are not shipped or delivered on weekends or public holidays.
- If we are experiencing a high volume of orders (especially during festive seasons), shipments may be delayed by a few days.
3. Shipping Rates & Delivery Estimates
- Standard Shipping: Usually takes 5-7 business days for delivery.
- Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
4. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a confirmation email/SMS containing your Tracking ID. You can track your package directly through our courier partner’s website.
5. Packaging
Since we “Play With Herbs” and care for your pets, we ensure that our herbal shampoos, sprays, and oils are packed securely in leak-proof packaging to prevent any damage during transit.
6. Damages
If you receive your order in a damaged condition, please take a photo/video of the damaged product and the packaging immediately. Reach out to our customer support at [Your Email] or +91 70823 03591 within 24 hours of delivery, and we will arrange a replacement.
7. Contact Us
If you have any questions about the shipping of your herbal pet care products, feel free to contact us:
- Address: H.B 182, Vill Regian Mirzapur, Ambala, Haryana – 133004
- Phone: +91 70823 03591
- Website: www.buyaltressa.com